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How Newcastle Supports You

Everyone needs a little extra help from time to time. So here’s a list of our wide range of services available to give you support when and if you need it.

1. Student Mentor Scheme

A student mentor is a fellow student on your degree who has been trained to support incoming students. They have already experienced all of the things that you are about to, and can help with everything from university accommodation to advice on your degree.

Careers Service

2.Writing Development Centre

The Writing Development Centre based in the Robinson Library, offers expert advice and guidance on a wide variety of academic skills, through one-to-one tutorials, workshops or online resources to help you fulfill your potential.


3. Maths Aid

Need some help with maths? Maths Aid at the Robinson Library is a drop-in centre providing professional assistance and advice on all aspects of mathematics and statistics.


4. Careers Service

Whether you’re looking for a graduate career, starting your own business or embarking on further study, our award-winning Careers Service can provide advice and support.

Careers Service

5. Student Advice Centre

The Student Advice Centre at the Students’ Union offers a sympathetic listening ear, information, advice, assistance and representation on a wide range of issues. Drop in for a free and confidential discussion with an adviser, book an appointment that suits you or visit weekly clinics.


6. Nightline

If you prefer to speak to a fellow student, Nightline is a confidential listening and information telephone service run by student volunteers through the night and early hours of the morning.


7. Personal Tutor

Your personal tutor is there to support you throughout your time at Newcastle. They can offer practical guidance on a wide range of academic and non-academic issues.

Careers Service

8. Student Services

Student Services situated in Kings Gate offers advice and support on a wide range of issues, including academic support and information, accommodation, student finance, student wellbeing and visa support.


9. Student Safety

To ensure you enjoy a safe and supportive environment on campus, we have cross campus CCTV, a SafeZone app, 24-hour porters at halls of residence and security staff on duty across campus at all times.


10. IT Services

There are over 1,400 networked PCs and free Wi-Fi available across campus. To help you make the most of it, our IT Services are on hand to offer support and guidance.


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Newcastle University, NE1 7RU, United Kingdom, Telephone: (0191) 208 6000
From outside the UK dial +44 191 208 6000.